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T workers hit with violence; 'It's hard to
even express how on edge you are'
By Marie Szaniszlo,
Boston Herald
9/23/07 - MBTA workers are being
pummeled, spit on and even beaten unconscious at a soaring rate, making
the basic job of working for public transit an increasingly risky one.
The number of MBTA employees assaulted
over the past three years has risen 48 percent, from 119 in 2004 to 176
last year, according to agency statistics.
"It's incredible that people trying
to serve the public should be threatened with violence," said state
Sen. Mark C. Montigny (D-New Bedford), a member of the Legislature's
Joint Committee on Transportation. "It's pretty sad when your
life's in jeopardy for trying to collect a fare."
Because T employees are prohibited from
speaking to the media without permission, most of those interviewed
declined to give their names. But some of their stories of violence are
harrowing.
"It's hard to even express how on
edge you are all the time," said a driver who asked to be
identified only by his first initial, J.
In one instance, he said, he was kicked
so badly by an irate passenger, he was out of work for three weeks. Last
January, he said, a rider whose pass he had asked to look at spit on
him, regurgitating the food from his mouth.
One bus driver told of a co-worker who
was punched by a woman who refused to pay her fare and, when he
protested, was dragged off the bus, beaten unconscious and left lying in
the street by the men she was with.
In another instance, the first driver was
himself threatened by a passenger who pulled a knife because another
rider bumped into his nephew. The driver pulled the bus over and called
police, he said, who arrived 27 minutes later, after the knife-wielding
man had fled.
The delay may have been because the MBTA
has just 257 officers to deal with 1.3 million riders daily. That's a
ratio of one cop for every 5,058 passengers, said Detective Michael
Flanagan, president of the MBTA Police Patrolman's Association. The
national ratio, he said, is one officer per 1,759 passengers.
Transit cops themselves are among the
most common victims, data show. "We're called to the scene when
someone is already hostile, and from there it often escalates,"
said Flanagan, who said he has been assaulted "20 or 30" times
in seven years on the force.
Bus drivers were also among the most
frequent targets. Although they carry about half as many riders as
subway trains - 387,550 vs. 604,450 - buses make 18,460 separate trips
per day. That's nearly seven times the 2,689 trips that subway trains
make, according to T statistics.
Unlike subway train operators, bus
drivers do not work in locked cubicles, and they have to collect fares,
which have doubled in the past seven years, raising public ire.
"We're basically sitting
ducks," said one Orange Line motorperson who considers herself
"lucky" because she has "only" been verbally abused
in the nine years she has worked for the T. "We're easy targets
because a lot of people know we can get fired if we try to defend
ourselves and fight back."
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